Hundreds of companies have implemented Odoo with Birtum. Most of them are still working with us years later. Here is why.
An Odoo implementation that works well for your operation is not achieved through improvisation. Getting the system to absorb your real processes, your team to adopt it and it to scale with your growth requires a method. And a method is not the same as ticking off steps.
At Birtum we work with a proprietary system developed over hundreds of projects in Ibero-America and the United States. It is not a generic Odoo process. It is the way we guarantee consistency, quality and business results, regardless of the project or the team that runs it.
A complete cycle, not just a delivery
The project does not start with configuring Odoo, it starts with listening. Before touching the system, we understand how your company operates today: where the bottlenecks are, which processes are mature, and what has to be true for the implementation to work.
From that analysis, a specific solution is designed, documented and validated by you before anything is built. Then comes the build in short sprints with a demo at the end of each one: you see the progress, you validate, and the project only moves forward when there is agreement.
But the most distinctive part happens after Go Live. Birtum has a formal Customer Success phase with proactive follow-up, quarterly reviews and customer health metrics, looking after the long-term relationship. This is the operational basis for something we say repeatedly: Go Live is only the beginning.
Measurable quality, not just claimed
Every phase of the project has concrete exit criteria. You sign off on the design before it is built. There are explicit thresholds for test acceptance, guaranteed response times for critical incidents during launch, and a health score per customer that is monitored monthly.
This means the quality of your project does not depend on the consultant who handles your account. It is built into the method. Anyone on the Birtum team follows the same protocol, with the same checkpoints and the same deliverables signed off before moving forward.
Multidisciplinary teams with local knowledge
Each project has an assigned team with defined roles: project management, functional consulting, technical development, multi-country specialization and Customer Success management.
Our presence in Spain, Mexico, Argentina and Brazil brings legal, tax and operational expertise in each of those markets. We know how an accounting close differs between Mexico and Spain, how the electronic invoice (nota fiscal) is handled in Brazil, and how to consolidate a multi-currency operation without losing traceability. That is only learned by working on the ground with each regulation, each deadline and each local culture.
What this means for you
A company that works with Birtum receives not only an implementation but a structured process that starts by understanding its business, a solution that scales with its operation, and a partner that stays to support its growth.
That is what sets a partner apart from a vendor.
When your processes grow, you need a partner that stays.
Do you want to explore whether Odoo and Birtum are the right fit for your operation? Let’s talk →