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Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at In this video, learn how to receive Helpdesk tickets through the Email Alias and Website Form channels, as well as activate the Automatic Closing and Customer Closing features. Other lessons related to this video: 28.a Helpdesk Team Set-Up 28.d Live Chat Need more information about Odoo apps? Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at

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